Computer Problem Report Form ATTENTION! This form is NOT for the whole University of Georgia. It is only for problems with computers in the Institute forArtificial Intelligence (Room 111 and adjacent offices, Boyd Graduate Studies Research Center) and related computer problems experienced by the IAI's students, staff, and faculty. For help with OASIS, other University computers, and other software problems on your personal computer that directly involve the University, contact the appropriate department or the EITS Helpdesk. For repair of your personally owned computer, contact your dealer or TEC Services (our on-campus computer repair shop, which is also a Dell, Compaq, and HP warranty repair station). PLEASE ANSWER ALL QUESTIONS AS COMPLETELY AS POSSIBLE. We know this seems tedious, but it saves a lot of time in the long run. Who are you? Your name: Your e-mail address: (REQUIRED) What do you need help with? Please sum up the problem in a few words. Which computer did it happen on? Which room is that computer in? Note! If it is not in the Institute for Artificial Intelligence (Rooms 111-122 and 181-183 Boyd GSRC), and you are not a student or faculty member in the AI M.S. program, this web page is NOT the right place to report your problem. Please reread the top of this page. Which account were you using? User name: Local or roaming? Which software was involved? Example: Microsoft Word; LaTeX; Emacs; or whatever. What were you trying to do? What happened when you tried to do it? What error message(s) did you get? If you can copy and paste the complete error message, please do. If it is long, give a few distinctive phrases, but be sure to tell us the essential part. If it refers to specific files, name them. EXACT WORDS are important because we will look them up in a database. How can we reproduce the problem? That is, what should we do in order to see the same thing happen? Please be exact, and if the problem is associated with a particular. file or URL, please identify it. Any other comments or questions? ← CLICK HERE to submit your request. All use of this form may be monitored for security purposes.
It is only for problems with computers in the Institute forArtificial Intelligence (Room 111 and adjacent offices, Boyd Graduate Studies Research Center) and related computer problems experienced by the IAI's students, staff, and faculty.
For help with OASIS, other University computers, and other software problems on your personal computer that directly involve the University, contact the appropriate department or the EITS Helpdesk.
For repair of your personally owned computer, contact your dealer or TEC Services (our on-campus computer repair shop, which is also a Dell, Compaq, and HP warranty repair station).
PLEASE ANSWER ALL QUESTIONS AS COMPLETELY AS POSSIBLE. We know this seems tedious, but it saves a lot of time in the long run.
Who are you? Your name: Your e-mail address: (REQUIRED)
What do you need help with? Please sum up the problem in a few words.
Which computer did it happen on?
Which room is that computer in? Note! If it is not in the Institute for Artificial Intelligence (Rooms 111-122 and 181-183 Boyd GSRC), and you are not a student or faculty member in the AI M.S. program, this web page is NOT the right place to report your problem. Please reread the top of this page.
Which account were you using? User name: Local or roaming?
Which software was involved? Example: Microsoft Word; LaTeX; Emacs; or whatever.
What were you trying to do?
What happened when you tried to do it?
What error message(s) did you get? If you can copy and paste the complete error message, please do. If it is long, give a few distinctive phrases, but be sure to tell us the essential part. If it refers to specific files, name them. EXACT WORDS are important because we will look them up in a database.
How can we reproduce the problem? That is, what should we do in order to see the same thing happen? Please be exact, and if the problem is associated with a particular. file or URL, please identify it.
Any other comments or questions?
← CLICK HERE to submit your request.
